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Remote Field Support Module (RFSM)

For Manufacturers, Distributors and Reps

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Streamline operations and more efficiently manage orthopedic surgeries and all associated administrative tasks across the so called “last mile” of the supply chain

R E M O T E    F I E L D   S U P P O R T    M O D U L E 

Benefits to Device Manufacturers

  • Improved sales force utilization and top line improvements

  • More comprehensive case coverage including trauma and remote healthcare facilities locations

  • Improved technical support with advanced digital product catalogs

  • Logistics automation and supply chain features

  • Accelerated cash cycles through automated billing and EMR integrations.

  • Training & onboarding efficiency improvements

Benefits to Healthcare Providers

  • Improved quality of patient care through vastly enhanced technical support tools

  • Reduced SSIs with less people in and out of the operating room

  • HIPAA firewall & secure data exchange with vendors resulting in reduced privacy risks (PHI)

  • Improved case scheduling & management

  • Remote surgeon collaboration tools for proctoring and training

  • Robotics technical support platform

In the Surgery Module, the remote expert can see and support the case as if he/she were physically present in the operating room. 
Surgery Full Screen 2020-08-29_22-24-37.
Advanced TeleExpertise tools allow the remote expert to share information quickly and easily with the scrub tech and operating room staff.
Surgery Tray View 1 2020-08-29_22-28-55.
surgery tray view 3 2020-08-29_22-35-48.
Surgery tray View 2 2020-08-29_22-32-30.
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